Remote Customer service Jobs • Project Management

Our Client Onboarding Consultant will report to Experian Health, and manage the setup of clients, users, products and payers, based off contract, Statement of Work and Sales to Implementation. You will be accountable for the entire client set up, collection of required documentation, clear and detailed documentation of status of process, and meet the expected timeline and not delay implementation and ongoing client success.

As an Onboarding Customer Success Manager, you will be the strategic force behind every customer's successful launch by orchestrating a seamless onboarding journey as the vital link between customers and internal teams. This role proactively eliminates risks and ensures a successful Go-live by driving meaningful change management.

Engage with strategic customers to deliver business value and help drive revenue growth. You will steer high-tech, cloud-based enterprise software enterprises through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. Act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.

The Startup Customer Success Manager role at Ashby involves programmatically serving early-stage customers, creating onboarding materials, and assisting via email and customer calls. You'll own a book of customers as their main point of contact, manage projects, and help customers solve complex challenges. The position requires at least 2 years of experience in a similar role.

As a Senior Customer Success Manager at Greenhouse, you will be a strategic partner to customers, helping them drive and adopt talent acquisition and recruiting best practices. You will manage a book of Enterprise customers in the UK & Ireland, establish relationships throughout their organizations, and identify upsell opportunities. You will also collaborate with internal teams and act as a hiring coach to customers.

Join Certify as a Client Success Manager (CSM) to drive client satisfaction, retention, and growth in a fast-paced, dynamic environment. You’ll orchestrate complex client projects, navigate ambiguity with confidence, and build strong relationships with enterprise clients to transform challenges into successes. You’ll excel at managing multiple high-stakes accounts, leveraging data-driven insights, driving client expansion opportunities, and collaborating across teams to deliver exceptional client experiences.

As a Manager, Customer Success you are the day-to-day client partner and analyst coach, ensuring deliverables address key business questions and result in strong client satisfaction. You confidently manage data, and you care about finding answers for your clients. You'll constantly seek to learn new things and lean into new capabilities.

Drive the success of Fortune 500 customers by owning the customer relationship from adoption to renewal and expansion. Drive product utilization, optimize configuration to maximize value, advocate internally for product improvements based on customer feedback, and showcase business impact to customer executives in the form of Business Reviews.

As the Manager of Customer Success, you’ll play a key role in leading the Customer Success team within VLogic to ensure client satisfaction and retention, drive product adoption, and contribute to revenue growth. You’ll be the expert in building strong relationships with clients and developing strategies to maximize value for our customers. You’ll work with the CSM team and cross-functionally to address client needs and feedback.

As a Client Success Associate, you will support a high volume of employers in the SMB segment, assisting with implementation, enrollment strategies, value demonstration, and reporting. This role involves managing SMB accounts, developing product knowledge, standardizing team playbooks, and utilizing Salesforce for communication and resolution workflows.